King Living furniture designs are available exclusively through King Living Showrooms located in Australia, New Zealand and Singapore. All King Living Showrooms showcase an extensive range of award-winning sofas and designer furniture collection. This includes bedroom furniture, dining and storage furniture. You can also browse and shop for your furniture online on the King Living website. We can also assist you in placing your order over the phone or email. If you require assistance or have any questions please call us on 0800-546422 or alternatively email us at enquiries@kingliving.co.nz and include your best contact details. Click here to find your local Showroom.

Yes, King Living flexible modular sofas are designed to provide you with ultimate flexibility. It's the engineered steel frame that provides the strength that allows you to rearrange and reconfigure your modular sofa as often as you wish. Click here to read more.

Colour reproduction of fabric/leather swatches online may vary on different monitors. A physical swatch from a King Living Showroom will provide you with the best indication on what the true colour is. To request a swatch online, please visit our Fabrics and Leather Collection page to place an order. Click here to view and order swatches online.

Absolutely. All King Living modular sofas are designed to provide you with ultimate flexibility. Each modular sofa design is made up of individual components that can be added, removed or changed to create the perfect sofa to fit your home. You can create your unique modular configuration at a King Living Showroom with our King Living Space Planning App. We have trained consultants that can assist you in designing your dream sofa configuration, all you need to do is bring your floorplan with you.

All King Living Consultants are experts in furniture design and can assist you in choosing the right pieces for your home. If you’re unsure about the style, size, colour or where to start, a King Living Consultant can help you create a home that reflects your personal style. Whether you’re furnishing a room or your entire home, our professionally trained Consultants can work closely with you throughout the entire process to bring your vision to life.

28.1 King Living offers a range of spare parts and associated repair services which may be available for purchase by you after the Product is supplied to you. Our ability to supply spare parts is not guaranteed and in all cases will depend on the availability of such parts and suitably qualified service technicians.

28.2 Spare parts and associated repair services may also (in our discretion) be available for purchase by the owner of a King Living Product who did not purchase that Product directly from King Living.

28.3 If you are interested in purchasing repairs or spare parts for a King Living Product, please contact King-Care® Service Team on 1300 546 422 for more details.

Every design in the King Living Fabrics collection has been rigorously tested for seam strength, abrasion resistance, colour fastness to light, cleaning and general wear and tear. Keep your sofa looking its best with regular fabric maintenance. Click here to read how to care for your fabric cover.

The King Living Warranty program has been designed to ensure you are provided with the best possible protection for your new King Living furniture items. King Living offers an unconditional, 25-year warranty on the steel frame along with pro-rata guarantees on other parts and finishes. Click here to read more about the King Living Warranty.

King Living sources the highest quality leathers to ensure your furniture looks beautiful, is exceptionally durable and luxuriously comfortable. Leather is a natural product, and as a result has a protective coating that will resist most soiling and spills. However, it still needs to be cared for using suitable products and a gentle touch. Over cleaning or poor maintenance can damage the protective layer and cause the leather to deteriorate. Click here to visit our Product Care Advice section to read more about leather care.

Keep your sofa looking its best with regular fabric and leather maintenance. Maintaining your furniture and fabrics requires minimal effort and creates a lasting impression. Click here to visit our Product Care Advice section.

Feather and Ultradown® cushioning is designed to conform to the shape of the user. Over time your furniture will exhibit a casual, inviting, lived-in appearance. However, your feather and Ultradown® filled back and seat cushions should be plumped up regularly to maintain a neat appearance and shape. Click here to visit our Product Care Advice section to read more.

Yes, King Living fabric and leather covers are individually tailored and can be completely removed or professionally replaced. No staples or glues are used. Change from fabric to leather, a new seasonal look or perhaps just for a general refresh. To arrange to have your covers replaced, contact the King-Care® Service Team on 0800-546422.

Yes, the covers are individually tailored and can be completely removed or professionally replaced. Change from fabric to leather, a new seasonal look or perhaps just for a general refresh. Re-covering makes a change and the furniture is just like new. To arrange to have your covers replaced, contact the King-Care® Service Team on 0800-546422.

King Living recommends placing timber furniture away from direct sunlight to avoid warping and discolouration. Regular cleaning and dusting will help to keep the surface in top condition. Avoid general cleaning products on timber surfaces. Do not use polishes containing silicon or products that leave a greasy film. Click here to visit our Product Care Advice section to read more.

Caring for timber is just as important as caring for fabrics and leathers. Gentle dusting with a clean microfibre cloth will help maintain the beauty of your timber veneer. Click here to visit our Product Care Advice section to read more.

Regularly clean the surface with a warm damp cloth, then wipe dry. Wipe away spills immediately to avoid penetration of the surface and, if necessary, use a mix of water and mild soap to clean, then wipe dry. Do not saturate the surface. Click here to visit our Product Care Advice section to read more.

Harsh outdoor conditions can significantly impact the performance and longevity of furniture. King Outdoor has been designed to outlast and outperform ordinary outdoor furniture. Click here to visit our Product Care Advice section to read more.

To help preserve the beauty of your rug we recommend vacuuming it once a week to avoid dust and dirt becoming embedded in the fibres. Click here to visit our Product Care Advice section to read more.

Regular maintenance and care will keep your furniture looking and feeling beautiful for longer. Click here to visit our Product Care Advice section to read more.

Safety comes first. King Living highly recommends you take the appropriate actions to secure your furniture to prevent it from toppling. Toppling furniture can cause serious injury. Secure your furniture with an appropriate anchor to the wall and/or floor to prevent it from toppling. Click here to download a Toppling Furniture Information Guide. If you have any questions or to request a replacement anchor kit for your furniture please e-mail us at service@kingliving.co.nz 

King Living only offers premium fabrics and luxurious leathers, all of which are exclusive to King Living. All the fabrics and leathers have been extensively tested in the face of normal wear and tear. Our experienced Showroom staff can help you choose the right fabric or leather that suits your home and lifestyle. To learn more about our quality materials, click here.

King Living doesn’t take shortcuts and our cushions are no different. King Living use only the latest technology, high resilience CFC-free foams that will outlast and outperform conventional cushioning. We also use a soft feather blend in special applications for added comfort and a welcoming, casual look and feel. Depending on the design, King Living cushioning features KingCell® Pocket Springs, multi layered High Resilience foams and soft feather blend overlays. Soft feather blend forms to the shape of the body while the KingCell® Pocket Springs provide long lasting support and durability. Click here to lean more.

King Living uses a remarkable seating system in all designs. This is the Postureflex® Seating System with seat suspension that supports the body perfectly and maintains the true lines of the furniture. This is the same system used in luxury European cars. Different King Living designs use different ways to create the final look and feel of the cushions, such as the Kingflex™ Pocket Spring System, multi density, high resilience, CFC free foams and feather blends.

King Living sofas, beds and chairs feature an engineered, galvanised steel frame for strength, flexibility, individual support and lasting comfort. Click here to learn more about the steel frame, including the 25-year warranty.

King Living sofas are made to your specifications and delivery time is between 7-9 weeks for Metro areas. Please note this delivery timeframe may vary due to high demand, occasionally resulting in delayed shipment. Delivery to regional areas may take longer.

Please contact despatch@kingliving.co.nz for further information. You will be advised of an approximate date of arrival at the time your order is placed. Should a delay occur, you will be contacted.

King Living delivers to any area in Australia and worldwide. Contact your nearest King Living Showroom or contact us at export@kingliving.com.au for international deliveries. Click here to read more about King Living deliveries.

Please advise your Sales Consultant of any access issues at your property. Do you live in an apartment building, have a lift or have tight doorways? For a small fee we can arrange an access check before your order is confirmed to ensure the furniture you have chosen can be delivered and installed in your home without any problems. Difficult deliveries may incur a higher delivery charge. Please contact the Despatch Department on 0800-546422 or via email despatch@kingliving.co.nz.

Yes, you can collect your items from our warehouse locations. Please note that our warehouse locations are not at Showroom locations. You will be notified when your order is ready for collection. We require 24hrs notice to prepare your order for collection and orders must be paid for in full prior to collection. Contact the Despatch Department on 0800-546422 or via email despatch@kingliving.co.nz for more information.

For warehouse collections, you are solely responsible (and therefore you accept the entire risk) for moving the Products from the warehouse pick-up point and loading into your vehicle. We recommend that you should organise sufficient resources for this process. If you request assistance from our warehouse staff and if they elect to assist you (which they are not required to do, for health and safety reasons), King Living will not be liable for any loss or damage incurred because the entire risk has already been transferred to you.

Warehouse collection is available Monday to Friday, 9am to 3pm.

King Living can arrange international shipping. For further enquiries, please locate and contact your nearest King Living showroom here.

The King Living delivery team cannot move or remove your existing furniture. Please ensure you clear the room where your new King Living furniture will be positioned prior to delivery.

You will be contacted a few days before your delivery by SMS or phone call to confirm delivery details and given an approximate delivery time. If you have any questions, please contact the Despatch Department on 0800-546422.

This can be organised by contacting a King Living Showroom or the Despatch Department on 0800-546422 or via email despatch@kingliving.co.nz. You may be liable for payment of storage fees for products that cannot be delivered on the estimated delivery date. If you do not accept delivery by the estimated delivery date, King Living will charge $300 per week in storage fees for every week (calculated on a pro rata daily basis) that products cannot be delivered, unless due to the fault of King Living. If by 4 weeks after the estimated delivery date you do not accept delivery, King Living may, at its discretion, rescind the contract for sale by notice to you and treat your failure to accept delivery on the above terms as a cancellation of the original order. Please refer to the Terms and Conditions of Sale.

King Living deliveries are made by outside contractors who cannot process payments. For this reason, we ask that you pay for your furniture in full prior to delivery. This can be organised by contacting a King Living Showroom or the Despatch Department on 0800-546422.

Once your King Living furniture delivery is scheduled, its time to start preparing your home for delivery. To help us ensure your delivery is as smooth as possible, please make sure the room where the furniture will be placed is clear and easily accessible for our delivery team. Remove any artwork or obstacles that are in your hallway. If you have selected Deluxe Delivery, please ensure there is space for our team to prepare and assemble your furniture and you have your preferred layout/configuration ready for a swift delivery.

11.1  You can defer delivery and we will store your order at no extra cost for up to two weeks beyond the previously advised Delivery Date (‘Free Storage’) provided that:

(a) your order is ready in full in our warehouse; and

(b) you must request the Free Storage option by notifying us at least 7 days prior before the Delivery Date.

Your order will be stored by us until the next Delivery Date (which must be within two weeks). This deferral and Free Storage option is available once only, with respect to an order.

11.2  As an alternative to the Free Storage option offered in clause 11.1, you can request deferred delivery and pay for up to 4 weeks of additional storage in our warehouse (‘Extended Storage’). You must request the Extended Storage option by notifying us at least 7 days before the Delivery Date. A fee quotation will be provided to you (based upon total volume off storage space occupied by your order) so that you can decide whether to accept the Extended Storage Option. Your order will be stored by us at your cost, until the next Delivery Date (which must be within four weeks). This deferral and paid Extended Storage option is available once only, with respect to an order.

11.3  After either one of the storage options in clauses 11.1 or 11.2 is exhausted, delivery must be received. Delivery may be either Express Delivery or Deluxe Delivery. You may also elect Express Delivery with the option of deferred assembly. Contact King Living despatch team on 1300 005 464 to arrange a time for the Products to be assembled.

Payments for King Living orders can be made in any King Living Showroom. All account balances must be paid in full prior to delivery as King Living deliveries are made by outside contractors who cannot process payments on the day of delivery. This can be organised by contacting a King Living Showroom or the Despatch Department on 0800-546422.

A minimum 25% deposit of the total purchase price is required to proceed with your order. For all 'clearance' orders, we require payment in full (100%) at time of purchase.

At any King Living Showrooms, we accept cash, American Express, Visa and MasterCard credit cards. Cheques are accepted for deposits, however no personal cheques are accepted for final balance payments. Electronic funds transfers (EFT) are accepted. To allow time for bank processing, all EFT payments must be made 3 days prior to delivery day. The King Living website accepts American Express, Visa, MasterCard and PayPal. All orders must be paid for in full prior to furniture delivery.